Field Service Tools for Service Managers and Dispatchers

Field services companies operating in today’s market are increasingly aggressive and competitive.

Companies are taking advantage of the disruptive times to speed up change by adopting technology that is capable of automating tasks and increasing operational efficiency.

The characteristics you should ask of the tool for your field technicians

1. Access anywhere any time- The ability to access your information from anywhere while out in the field or at the office or at home.
2. Optimization in the allocation of jobs – Availability of each employee, skills, and location of field technicians are taken into account for assigning the task.
3. Calendar as your diary – Having a calendar in front of you informs us in real-time about the status of all of the tasks of the company’s field technicians.
4. Route optimization – Real-time reporting of technicians in the field and optimizing job allocation and route optimization for best service.

The benefits of a Field Service Management tool according to dispatch managers

• Increase in productivity of the field technicians.
• Improvement of the reliability of the information managed, and confidence about the work carried out.
• Control, coordination, and organization of the day-to-day activity in real-time.
• Wide versatility, being able to adapt to the needs of any business.
• Customer loyalty thanks to the high quality of the service.

Invoicehood, a Field Service Management solution, enables dispatch managers to:

• Increase in productivity of the field technicians.
• Improvement of the reliability of the information managed, and confidence about the work carried out.
• Control, coordination, and organization of the day-to-day activity in real-time.
• Wide versatility, being able to adapt to the needs of any business.
• Customer loyalty thanks to the high quality of the service.

Manual processes are nothing but a blockage that should be removed from day-to-day work.

Invoicehood offers a cloud-based platform that allows a solo business owner or a service business with multiple technicians. 

Schedule a call or email us at hello@invoicehood.com about how you can improve your revenue numbers.

Follow us on Facebook and Twitter for updates.